Sands Expo Employment Opportunities

Sands Expo Employment Opportunities

 

To apply, please complete the employment application and email it to humanresources@sandsexpo.com. If desired, a resume may also be submitted.

Current opportunities:
  • Exhibit Service Representative - Responsible for representing the company in a professional manner as the first point of contact in the Business Center handling our exhibitor’s needs. Provide a high level of customer service to each Exhibitor.
    • Follow proper phone procedures and etiquette. Assist customers in placing show orders. Email or fax show forms to customers requesting them. Presents resolution to customer order inquiries.
    • Enter service order data into system including Business Center, Convention Services, Electrical, Internet, Floral, Plumbing, etc.
    • Enter payment information and charges orders. Prints work orders when necessary.
    • Provide high level of customer service on a person to person basis with our exhibitors at the service desk or satellite desk. Offers assistance to our customers with invoice needs. Provide support to ensure customer satisfaction surveys data is accurate.

 

  • Telecom Assistant Manager - Responsible for installing, maintaining, testing, troubleshooting, programming, and repairing switches, cables, and other telecommunications equipment to ensure optimum network usage and quality. All duties are to be performed in accordance with departmental and Sands Expo policies, practices and procedures.

    Essential Functions:
    • During large shows, issue telephones to exhibitors, ensure the disclosure statement is completely filled out.
    • Make sure all phones are returned after shows.
    • Handle trouble calls for phones during shows.
    • Keep inventory of all polycoms and multi-line phones.
    • Run call detail reports at the end of each show and distribute show management’s call detail reports to the appropriate Exhibitor Manger. Forward booth call detail reports to the Business Center for billing.
    • After show ends, check the telephone log for disclosure statements. Any statements found in the log are sent to accounting for billing.
    • Ability to learn property layout and location of all cross connect locations.
    • Ability to read floor plans.
    • Ability to trouble shoot ISDN troubles.
    • Responsible for vendor install and repair coordination.
    • Responsible for the accurate and timely reporting of carrier issues with suppliers.
    • Must know or acquire the knowledge necessary to program the Avaya/ NortelCs1000E switch.
    • In depth understanding of telecom color code.
    • Ability to troubleshoot efficiently analog telephone troubles.