Sands Expo Employment Opportunities

Sands Expo Employment Opportunities

To apply, please complete the employment application and email it to humanresources@sandsexpo.com. If desired, a resume may also be submitted. For additional information or questions, please call 702.733.5281.

Current opportunities:
  • Assistant Stewarding Manager - primarily responsible for overseeing a team of steward to meet the service requirements for all Sands Expo events and those events shared with the Venetian | Palazzo.

    Essential Functions:
    • Manages all steward stations and directs the work of up to 75 stewards per shift that are responsible for the movement of food and service items from kitchens and preparation areas to function areas and removes dirty/used service items for return to dish room.
    • Interviews, hires, and trains all line level stewards and provides recommendations, feedback and guidance.
    • Handles Team Member complaints and concerns; issues and documents disciplinary infractions.
    • Prepares schedules and makes recommendations regarding temporary staffing needs.
    • Schedules, arranges, monitors, and executes delivery of food and service items from kitchen to all function areas, including on and off property locations.
    • Ensures that each area is fully supplied with basic daily equipment.
    • Walks the service floor between set-up areas, function areas, and dish rooms to monitor progress of stewards and readjust staff as necessary.
    • Maintains and oversees warehouse operations, including tracking inventory and supplies and establishing par levels for the Company's stewarding needs.
    • Schedules, arranges, monitors, and executes delivery of service items to all function areas.
    • Coordinates with other operational departments (culinary, banquets, meeting services) regarding client and changing needs, including equipment, food and menu items, delivery times, and other special arrangements.
    • Ensures that breakdown areas are built, properly staffed, and cleaned after each function.
    • Ensures that all equipment, transportation carts, and other items are cleaned and ready for use at the end of each shift; checks condition of all equipment and creates work orders for repair or requisitions for replacement equipment as necessary.
    • Checks work areas and maintains compliance with local, state, and federal health regulations; corrects problems and deficiencies.

    Knowledge and Skill Requirements:
    • Three (3) or more years of experience in a steward role with preference given to those in a high-volume environment.
    • One (1) or more years of experience in a stewarding management role.
    • Extensive knowledge of health and kitchen guidelines, regulations, and laws.
    • Demonstrated experience scheduling and assessing staffing needs in a fast-paced, frequently changing environment.
    • Demonstrated experience arranging service needs based on BEOs in a convention center environment.

 

  • Catering Manager - primarily responsible for serving as the primary point of contact between clients and internal departments. The Catering Manager arranges and reserves all items listed on a client Banquet Event Order (BEO) and plans the details of client events.

    Essential Functions:
    • Oversees the planning, event execution and post-event activities for all assigned groups.
    • Builds the details of BEOs; designs and creates packages to attract and retain repeat business.
    • Creates and develops custom menu items for clients.
    • Checks the accuracy of BEOs and daily postings; makes corrections as necessary and ensures information is disseminated to all impacted departments.
    • Serves as conduit of information between client and all business departments and vendors:
      • Responds to requests for technical services;
      • Assists clients with vendor orders;
      • Coordinates with chef to design custom menus.
    • Makes adjustments, forwards information to appropriate departments, including culinary, banquets, beverage, and stewarding.
    • Sets up meetings with clients and leads pre-conference meetings with internal departments and staff.
    • Reviews and signs contracts for service orders and supplies.
    • Prepares bills and invoices for payment.
    • Maintains in constant contact with clients and group leaders to ensure a high-quality experience and to resolve any concerns or problems as soon as possible.

    Knowledge and Skill Requirements:
    • One (1) or more years of experience as a catering and conference manager working in a 500+ room establishment, or convention center, with preference given to those with experience working on the Las Vegas Strip.
    • Demonstrated experience working in catering and convention services.
    • Working knowledge and understanding of Food and Beverage.
    • Working knowledge of customer relationship management database software systems, with preference to those with experience using EBMS and Meeting Matrix.
    • Strong working knowledge of Microsoft Office programs.
    • Excellent written and spoken communication skills.
    • Detail-oriented with strong organizational and time-management skills.
    • Must be able to work varied shifts, including weekends and holidays.

 

  • Exhibit Service Representative - Responsible for representing the company in a professional manner as the first point of contact in the Business Center handling our exhibitor’s needs.  Provide a high level of customer service to each Exhibitor.
    • Follow proper phone procedures and etiquette.  Assist customers in placing show orders.  Email or fax show forms to customers requesting them.  Presents resolution to customer order inquiries. 
    • Enter service order data into system including Business Center, Convention Services, Electrical, Internet, Floral, Plumbing, etc.
    • Enter payment information and charges orders.  Prints work orders when necessary.
    • Provide high level of customer service on a person to person basis with our exhibitors at the service desk or satellite desk.  Offers assistance to our customers with invoice needs. Provide support to ensure customer satisfaction surveys data is accurate.

 

  • Exhibit Service Representative (On-Call) –Responsible for handling for handling Exhibitor needs as the first point of contact within the Exhibit & Business Service Center. Responsible for providing a high level of customer service to each Exhibitor while representing the company in a professional manner.
    • On-call position.
    • Follow proper phone procedures and etiquette. Assist customers in placing show orders. Email or fax show forms to customers requesting them. Presents resolution to customer order inquiries.
    • Enter service order data into system including Business Center, Convention Services, Electrical, Internet, Floral, Plumbing, etc.
    • Enter payment information and charges orders. Prints work orders when necessary.
    • Provide high level of customer service on a person-to-person basis at the service desk or satellite desk. Offers assistance to our customers with invoice needs. Provide support to ensure customer satisfaction surveys data is accurate.

 

  • IT Service Desk Analyst I - Must have experience with Windows Active Directory, Exchange, Windows7/10 desktop support, iDevice support, Microsoft Office products, printer/scanner support, desktop deployment, ghost, and troubleshooting skills. The ideal candidate must have excellent telephone and communication skills, as well as the ability to work individually, as part of a team, or with clients and other groups. This position will also be required to document and provide end-user solutions.
    • Provides on-site and telephone Level 1 technical support for the determination and resolution or escalation of basic and advanced technical problems related to the Windows operating environments and Windows applications including Windows Office, Outlook, etc.
    • Provides on-site and telephone Level 1 technical support for the determination and resolution or escalation of basic and advanced technical problems related to enterprise applications and databases, security systems and related desktop hardware/software.
    • Troubleshoots problems using desktop remote control products where possible and documents all services provided.

 

  • Meeting Services Manager - responsible for overseeing Meeting Services operations, and ensuring that guest service standards are met in meeting rooms and exhibit areas having Banquet Event Order/work order requirements.

    Essential Functions:
    • Schedule Team Members according to work load and events.
    • Meet with event’s meeting planner and/or production manager to ensure guest standards are met.
    • Attend all meetings, functions and/or assignments related to the department.
    • Communicate and work with internal parties to understand each department’s needs for an event.
    • Create and maintain a “Meeting Room Report” that ensures effective and timely communication among all internal departments. It should also establish and execute a seamless setup schedule among meeting services, F&B, and technical services. Management of this report is a primary responsibility for this position.
    • Serve as a decision-maker to approve or revise a room set, work order delivery, etc. as needed and communicate such decisions to the departmental Director.

    Knowledge and Skill Requirements:
    • Strong ability to work with all Microsoft Office programs
    • Excellent attention to detail with strong organizational and multitasking abilities
    • Minimum of 2 years of experience working in a Meeting Services environment.

 

  • Parking Attendant - Responsible for the safe and efficient operation of traffic flow at the main entrance and parking area of Sands Expo, while providing the highest degree of customer service. Manages the flow of taxicab traffic and enforces laws of operating taxicab stands, helps guests entering and exiting taxicabs and assists with their luggage. Organizes flow of limousines, enforces limousine staging rules, and enforces local laws regarding limousine staging and driver solicitations. This is an on-call position that operates during select Sands Expo events.

 

  • Security Officer - Responsible for serving as the tactical response element for the Sands Expo Security Department’s mission, both for routine and emergency response operations. As the security department’s frontline of defense, enforce property rules and respond to incidents, accidents, alarms, and disturbances. As “Ambassadors of Sands Expo”, provide world class customer service to guests and attendees of all Sands Expo conventions and tradeshows.

    Essential Functions:
    • Patrol grounds and perimeters, and conduct checks of facilities and equipment; record findings.
    • Report unsecure doors, windows or other openings; suspicious persons, vehicles, or circumstances; hazardous conditions; equipment operating at wrong times; problems with firefighting equipment; violations of company security or safety policies.
    • Conduct static observation posts, observing personnel activities to detect threats.
    • Responds to accidents, incidents, and alarms, in order of priority, to conduct initial incident investigations and discover and document essential elements at the time and location they occurred.
    • Deal with difficult people in a fair and impartial manner.
    • Monitor materials and equipment entering and leaving the facilities.
    • Write reports, statements, and maintain logs as necessary.
    • Issue trespass warnings as necessary in accordance with NRS 207.200.
    • Represent Sands Expo in a positive and professional manner.